Welcome to BI Solutions
Sponsored by Highland Business Institute

Welcome to our first edition of BI Solutions, a monthly e-newsletter designed to inform you of emerging business trends and help you be more successful in the workplace. Enjoy- and please let us know what you think by sending a note to BusinessInstitute@highland.edu

Would you like to be highlighted in our newsletter by offering a tip or suggestion that has worked for you at your workplace?

Please send us an email or call us at 815 232-1362.

Are your employees satisfied by their work? Are you?

The Gallup Organization recommends we ask our staff and ourselves these twelve questions in order to begin the internal process of looking at how we are, or are not, supported by our workplace and those with whom we work.

This is an excellent survey to offer employees to begin a company-wide dialog on how supervisors and managers might better support staff and retain them. Try it anonymously at your place of business and get the real answers you need to make positive change.

  1. Do I know what is expected of me at work?
  2. I have the materials and equipment I need to do my work right?
  3. At work, I have the opportunity to do what I do best every day?
  4. In the last seven days, I have received recognition or praise for doing good work?
  5. My supervisor, or someone at work, seems to care about me as a person?
  6. There is someone at work who encourages my development?
  7. At work, my opinions seem to count?
  8. The mission/purpose of my company makes me feel my job is important?
  9. My associates (fellow employees) are committed to doing quality work?
  10. I have a best friend at work?
  11. In the last six months, someone at work has talked to me about my progress?
  12. This last year, I have had opportunities at work to learn and grow?

Supervising Spanish Speaking Employees
February 2
8:00 a.m. – 5:00 p.m.

There are many issues involved in effectively supervising employees. Language barriers can complicate this even more. This one-day workshop provides an introduction to Spanish phrases and vocabulary for greetings, etiquette, compliments, as well as safety and medical emergencies. No prior knowledge of Spanish is required.

Hiring the Right Person and Keeping Them
March 27 and 28
4:00 p.m. – 6:30 p.m.

Would you like to be better at hiring the right person for the job? Do you know the real reasons why most employees leave? Did you know that “those kids” could be great employees? This seminar covers human resources topics for the non-HR employee who has been given human resource responsibilities. This course is useful for supervisors, small business owners, and companies without a dedicated human resource manager.

For other upcoming Business Institute classes and programs check us out on the web


January 2006