to BI Solutions
Sponsored by Highland Business Institute
Welcome to our
first edition of BI Solutions, a monthly e-newsletter designed
to inform you of emerging business trends and help you be more
successful in the workplace. Enjoy- and please let us know what
you think by sending a note to BusinessInstitute@highland.edu
Would you like
to be highlighted in our newsletter by offering a tip or suggestion
that has worked for you at your workplace?
Please send us an email or
call us at 815 232-1362.
your employees satisfied by their work?
The Gallup Organization
recommends we ask our staff and ourselves these twelve questions
in order to begin the internal process of looking at how we are,
or are not, supported by our workplace and those with whom we work.
This is an excellent survey to offer employees to begin a company-wide
dialog on how supervisors and managers might better support staff
and retain them. Try it anonymously at your place of business and
get the real answers you need to make positive change.
I know what is expected of me at work?
have the materials and equipment I need to do my work right?
work, I have the opportunity to do what I do best every day?
the last seven days, I have received recognition or praise for
doing good work?
supervisor, or someone at work, seems to care about me as a person?
is someone at work who encourages my development?
work, my opinions seem to count?
mission/purpose of my company makes me feel my job is important?
associates (fellow employees) are committed to doing quality
have a best friend at work?
the last six months, someone at work has talked to me about my
last year, I have had opportunities at work to learn and grow?
Copyright © 1992-1999
The Gallup Organization.
All rights reserved.
The Business Institute can provide this service
for your company and your employees. Contact
us to learn more.
Spanish Speaking Employees
8:00 a.m. – 5:00 p.m.
are many issues involved in effectively supervising employees.
Language barriers can complicate this even more. This one-day
workshop provides an introduction to Spanish phrases and
vocabulary for greetings, etiquette, compliments, as well
as safety and medical emergencies. No prior knowledge of
Spanish is required.
Hiring the Right Person and Keeping Them
March 27 and 28
4:00 p.m. – 6:30 p.m.
you like to be better at hiring the right person for the
job? Do you know the real reasons why most employees leave?
Did you know that “those kids” could be great
employees? This seminar covers human resources topics for
the non-HR employee who has been given human resource responsibilities.
This course is useful for supervisors, small business owners,
and companies without a dedicated human resource manager.
For other upcoming Business Institute classes and programs check
us out on the web