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Want stronger Leadership Skills? Harness your Emotional Intelligence!

Make conflict work for you. Want to know how?

Register—NOW—to gain the needed skills to succeed in your workplace!

Don’t miss these Fall 2013 Business & Professional Workshops…

Emotional Intelligence at Work

 Emotional Intelligence--the ability to regulate impulses, empathize with others, persist, and be resilient in the face of obstacles. Developing EQ enhances leadership abilities, enriches relationships, and extends influence.
Learn to:

  • Recognize praise and understand and express emotions
  • Access or generate feelings on demand to better understand yourself and others
  • Regulate emotions for personal and professional growth

Course ID: WFD 052 ACC /3987   Cost: $ 85   HCC Student/Conference Ctr., Bldg H, Rm 210, 2998 W. Pearl City Rd., Freeport, IL

Friday, October 4, 2013   8:00 am-12:00 pm


The Magic of Polarity Thinking

With work and life issues, we tend to think in either/or terms. Rarely do we think both ways are possible. Polarities are opposing viewpoints which do not function well alone. What if you had to choose between breathing out or in—but you could only choose one?
Learn how to:

  • Identify key polarities and capitalize on the natural tension between them
  • Solve and sustainably manage problems with Polarity Thinking
  • Map your Polarity Thinking to create better outcomes

Course ID:  WFD 052 BCC/3988    Cost:  $70
HCC Student/Conference Ctr., Bldg H, Rm 208, 2998 W. Pearl City Rd., Freeport, IL

Friday, October 25, 2013   9:00 am-12:00 pm


Advanced Conflict Resolution Workshop

We all have disagreements with others, but confrontation and conflict can become destructive. Learning to shift to a process that allows all parties to get their needs met is more useful--and it can be fun! Learn to:

  • Express interests without taking positions!
  • Reach agreement
  • Identify and manage emotion “triggers”
  • Recognize and escape the Victims, Villains, and Heroes Triangle

Course ID:  WFD 052 CCC/3989   Cost:  $ 85
HCC Student/Conference Ctr., Bldg H, Rm 210, 2998 W. Pearl City Rd., Freeport, IL

Friday, November 22, 2013 8:00 am-12:00 pm

We can bring any of these
classes to your organization and customize to your needs!

For more information or to register for these classes, go to www.highland.edu/schedule  and click on Community Education Registration Form.  Print out and mail completed form with payment to: Highland Community College, 2998 W. Pearl City Rd., Freeport, IL, 61032.  Questions?  Call: 815-599-3612.

**For program questions or Company Payment Process details, call 815-291-6981.

Article written and submitted by Business Institute, Coordinator, Business & Industry Training

BI Solutions is an e-newsletter designed to inform you about emerging business trends and training opportunities.  Please consider being highlighted in our e-newsletter by offering a tip or suggestion that has worked for you at your workplace.

Contact us to share your thoughts at businessinstitute@highland.edu or 815-232-1362.


Have 1 or 2 Employees That Need Training?

Want to Build Your Personal Skills?

Try Ed2go—Online Classes Instructor Led, 24 Hours of Instruction New Class Starts Every 6 Weeks!

Over 300 Classes: Leadership-Management-Sales/Marketing Communication-Computer-Speed Spanish Six Sigma-Project Management-Grant Writing AND MORE!

For more information or to register: www.ed2go.com/highland

Also--ask us about customized training and consultation for your business!

For more information, call:

Business Institute
815-599-3677 OR

Scott Anderson
Dean of Business & Technology

Kathleen Weber
Coordinator, Business & Industry Training

Deb Hayenga
Office Coordinator
Fax: 815-235-6130


Train to Know—The Power to Grow
Partnering to deliver training and business solutions since 1990!


July 2013

Copyright © 2013 Highland Community College

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