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Learning “BITE”:   
Do YOU Have Employee Discontent?

Author Jim Davis, addresses the topic in The Ranks Are Rankled, in the October 2010 issue of Talent Management.  He comments that, “many people were not happy with the much coveted spots they secured when the music stopped”, in reference to the 2008 economy crash and research conducted by Development Dimensions International (DDI) in 2009.

He continues to say that among stagnant workers, 77% cite the economy as the barrier that’s holding them back from growing, advancing or finding a new job.


When the economy improves, look for many of those unhappy employees to be handing in their resignations.

According to Davis, “Organizations may want to increase the availability of training on interpersonal skills. Providing opportunities to increase soft skills increases engagement while also building skills that are critical to team and individual success.”

HCC Business Institute provides workforce training in:

  • Communication
  • Team Building
  • Conflict Management
  • Change Management
  • Customer Service
  • Supervisory Skills
  • And more: Safety, Quality, Technical, & Workplace Spanish

Call 815-232-1362, email us or go to Our Website to find out more about our targeted trainings.

Go to www.talentmgt.com to read the entire article: The Ranks Are Rankled.

Article written and submitted by Business Institute Training Coordinator, Kathleen Weber, 815-291-6981, kathleen.weber@highland.edu

BI Solutions is an e-newsletter designed to inform you about emerging business trends and training opportunities.  Please consider being highlighted in our e-newsletter by offering a tip or suggestion that has worked for you at your workplace.

Contact us to share your thoughts at businessinstitute@highland.edu or 815-232-1362.


Want to boost your “team” skills?

Powerful Team Dynamics--perfect for the work environment!

Learn to maximize group dynamics and processes, while having a good time. This workshop will engage participants in group activities, while learning how groups function. Discover how groups formed and evolved and about roles group membersí play, while exploring the art of facilitation.

Instructor: Dieter Ammann

November 12, 2010
9:00 a.m.-12:00 p.m. Student/Conference Ctr.,
room 210
$ 65

Click Here for complete list of Community Education classes and registration form

For more information, Call:

Business Institute
815-232-1362 OR

Scott Anderson
Dean of Business & Technology

Kathleen Weber
Training Coordinator

Deb Hayenga
Office Coordinator
Fax: 815-235-6130

Business Institute
To work in partnership with businesses and organizations to meet their goals with
consultation, technical assistance, program development, and quality training

Serving area businesses
and organizations
since 1991


November 2010

Copyright © 2010 Highland Community College

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