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Faculty Support

This page contains information we hope is helpful to faculty. Ideas for additional content, contact

Online Orientation for Students

Check out this orientation for students. This is now a Moodle course. Email for students you would like to have access to the course.  If a student is familiar with computers, the course will take less than 30 minutes. Students are able to self-enroll through the link in online student block in every cousre.

Below are resources provided to instructors.  This page is constantly being updated.  If you would like information on a topic not listed below, please contact Academic Technology Resources,, or 815.599.3411 and request support.

7 Guidelines for Effective Teaching Online, includes links to books.

Designing Effective Online Online Courses: 10 Considerations

Free and Low Cost Tools

How to Enable Flash in Google Chrome

How to install and run Microsoft Office on a Chromebook

How to save to the Cloud

How to Save Word files, including when Word is not on computer.

Video Playback Issues

Creating Closed Captions

Quick way to create closed captions is to export the file as an .mp4, upload to YouTube, and in several minutes YouTube will have created closed captions.  Closed captions are 95% accurate, editable, and you are able to view a transcript.  Click on each link for the instructions for the task. How to Create a YouTube AccountSetting Up a YouTube Channel,  and Automatically creating caption files for YouTube videos.

Office 365, with a Highland email address, you may obtain a free copy of Office 365 by going to This license includes Word, Excel, PowerPoint, OneNote plus additional classroom tools.  The Rosemary J. Shockey Bookstore also has licenses of Office 365 for purchase.  A five computer license $119.99 plus tax.

Workshops and Resources

  • MVCR Series – registration is open fall courses including accessibility and more.  Most courses have been or are in the process of being updated.

To see our video tutorials, click here and scroll to the bottom of the page or go to Services, Online Student Services, scrolling to the bottom. Titles include Adding Headers and/or Foots to Word 2013, Changing Line Spacing Word 2013, changing Margins in Word 2013, Information on Passwords and Password Resets, more being added constantly.  If there is a topic you would like added, please contact Academic Technology Resources, x3411.

Frequently Asked Questions


Highland Campus

2998 W. Pearl City Rd. Freeport, IL 61032


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