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COVID-19 Alert

Highland Community College is closely monitoring the COVID-19 (2019 Novel Coronavirus) illness in our district and state. The Highland emergency management team has established a COVID-19 Task Force... continue reading

Student Resources

COVID-19 Student Resources

The goal of our student services staff during the novel coronavirus (COVID-19) pandemic is to continue supporting Highland Community College students and to assist you with successfully completing the Spring 2020 Semester. Our services are available through remote access, and we remain accessible through online services, phone, email, and video conferencing. Since we are working remotely, we are requesting that phone calls or video conferencing be scheduled through Highland email.

Stay connected with Highland Community College. We encourage students to test their logins to online services immediately, login to your Highland email daily, and check our advisory page for updates related to Covid-19 at Follow us on Facebook, Instagram, and Twitter.

The following services are available remotely:

CARES Student Funds

Under the Coronavirus Aid, Relief, and Economic Security (CARES) Act, Highland Community College has received funds to provide emergency financial grants to students. The use of CARES Act funds is for expenses related to the disruption of campus operations due to the coronavirus (COVID-19).

For more information please visit the CARES Act page.

Spring 2020 Grade Guidance

May 7, 2020

Request a Satisfactory/NCC (No Credit Covid) Grade Form

Spring 2020 Grading Change Overview

• At the end of the Spring 2020 semester, your faculty will submit course grades as defined in their syllabi, just like any other semester.
• Once these grades are recorded, you may choose to keep the grade assigned or convert the letter grade into a Satisfactory (S) or No Credit Covid (NCC) option until June 4, 2020.
• An S grade may be selected for a C or better. An NCC grade may be selected for a D, F, or W grade.
• An S grade earns course credit. An NCC grade earns no course credit.
• S and NCC grades will not count toward a cumulative grade point average. • You should carefully consider the possible short- and long-term implications of switching to an S/NCC option, and you are highly encouraged to consult with an advisor before making any grade changes.
• The withdraw deadline has also been extended to May 6, 2020. Withdraw or “W” grades may be converted to a No Credit Covid or “NCC” option.

Grading Guidance for Spring 2020

Highland Community College is announcing a Spring 2020 grade policy change in response to the Covid-19 pandemic. For courses and grades associated with the Spring 2020 semester only, the following modifications to HCC’s policy shall apply to eligible courses for the full term (16 weeks) or the second eight-week part of term.

Student and Instructor Withdraw Guidance

• The student and instructor withdraw deadline has been extended to May 6, 2020.
• Withdraw or “W” grades in second eight-week classes or after mid-term for 16-week classes may be converted to a No Credit Covid or “NCC” option.

Grade Process for Spring 2020

• At the end of the Spring 2020 semester, faculty will submit course grades as defined in their syllabi, just like any other semester.
• Once these grades are recorded, students may choose to convert their letter grade into a Satisfactory (S) or No Credit Covid (NCC) option.
• Students should carefully consider the possible short- and long-term implications of switching to an S/NCC option and are highly encouraged to consult with their advisor before making any grade changes.
• Students may make different grade choices for different classes, choosing to keep some letter grades, to receive a grade of Satisfactory (S) for letter grades C or above, and to receive No Credit Covid (NCC) for grades of D, F, U, or W.
• Any letter grades students choose to keep will be used to calculate their GPA.
• Allied Health field courses (NURS prefix) will not have the option to select “S” for a grade of A, B, or C due to student certification requirements. These students may choose NCC for a D, F, or W. • Courses converted to an “S” can be used to fulfill major, minor and General Education requirements when an “S” grade is earned.
• Courses with an “S” grade will fulfill Highland’s pre-requisite requirements of C or better for progressing to the next course in a course sequence. If a course requires a B or A in the pre-requisite, the “S” grade will not be sufficient for the pre-requisite.
• Grades converted to No Credit Covid (NCC) will not satisfy prerequisite or degree requirements, and they will not be considered a withdraw.
• Courses converted to the S/NCC designation will be excluded from the calculation of term and cumulative GPA.
• If a student elects to convert a course grade to the Satisfactory/No Credit Covid option, this choice becomes permanent and may not be reversed.
• Incomplete grades may be given for a period of time determined by the instructor up to one year. Individual students with incomplete grade requests will not be able to convert their grades to S/NCC once the faculty has assigned the grade.

Important Timelines

• Spring 2020 grades will be posted in ROAR May 19.
• Spring 2020 students who are enrolled in eligible classes have until Thursday, June 4 at 5:00 PM to request class(es) to be recorded as Satisfactory/No Credit Covid in lieu of the assigned grade.
• Degrees will be awarded and diplomas certified once all grades are finalized after June 4 or after incomplete grades are resolved.

Other Important Considerations

• It is critical that all students discuss the issue of converting grades to the Satisfactory/No Credit Covid option with their advisor so that they can make informed decisions.
• Courses that are part of a program that allows the student to apply for licensure or certification, selective admissions in a professional track program, certain scholarship opportunities, and out-of-state transfer institutions should be reviewed carefully to ensure that students do not harm their future opportunities.
• Academic code of conduct issues will continue to be handled according to the policy.
• Students should understand that there may be short-term and long-term implications to financial aid, future educational or career goals, etc., in electing to convert course grades to Satisfactory/No Credit Covid. While HCC staff and faculty will do our best to support students, the College cannot control the positions of other educational institutions or external organizations.
• Individual students who receive an Incomplete for a Spring 2020 course will not have an opportunity to later convert this to a Satisfactory/No Credit Covid option once the grade is assigned.
• Students should also consider potential financial aid implications. While the Department of Education has provided guidance that the Spring 2020 semester should not be factored into satisfactory academic progress (SAP) calculations, it may be important to consider possible long-term implications for financial aid.
• Satisfactory/No Credit Covid courses will not count in the cumulative GPA. • Students placed on academic warning or termination are encouraged to consult their advisor before converting grades to S/NCC.

Online Learning Resources

April 22, 2020

Online Student Resources

Online/Hybrid Course Orientation

  • Covers online learning. Moodle orientation, and technology skills used in learning
  • To access: log in to Moodle, on your Moodle dashboard, click Orientation for Online/Hybrid Courses on the lower left-hand side

Contact if your ROAR account is disabled

Contact if you need help with Moodle, Zoom, Microsoft, document uploads, etc.

Library Resources

March 23, 2020

Research and citation assistance will still be available through online screen sharing and telephone. Contact for general questions or to set up a virtual appointment.

Discovery Search: Find electronic research books, scholarly journals, magazines, and newspaper articles.

Information Literacy Skills: How-to videos on scholarly articles and discovery search.

All lending of physical materials (books, DVDs, CDs, print magazines) is temporarily suspended. Students who have materials checked out will be able to return them at a later date without fine or penalty.

J. Rosemary Shockey Bookstore E-Books and Resources

April 27, 2020

The J. Rosemary Shockey Bookstore has partnered with VitalSource to give Highland students free access to e-books through May 25. If you were accessing books through the library, friends, or you misplaced a book, visit VitalSource online. VitalSource has an expansive catalog of e-book, but some content may not be available.

You can order textbooks, supplies, and other items from Highland through the bookstore website while it is closed. Order processing and mail deliveries will take an additional 2-5 days longer than normal. Contact with questions.

Spring Book Buybacks

The Highland J Rosemary Shockey Bookstore has moved the spring book buybacks online! Just go to to get started. After filling out book information, you’ll receive a UPS label to ship your book. Once the return is complete, you’ll get paid! It’s that easy.

If you rented your book(s) please call the bookstore Monday-Friday 8 a.m.-5 p.m. at 815-599-5630.

Online Tutoring

April 7, 2020

Online tutoring schedules:

Math & Chemistry
Biology, Chemistry, & Nursing
Biology & Chemistry
Accounting, Composition, & Psychology

If you need help in other subjects, contact
Learn how to meet with tutors virtually with the JoinMe User Guide

Laptop Loan Program

March 23, 2020

Highland has a limited number of laptops available for loan to students who either don’t have personal computers or their computers are not sufficient for online coursework. These computers are intended for personal educational use and will be loaned until June 1, 2020. Contact an advisor or call 815-599-3582.

Campus WiFi Access

April 21, 2020

Students may access WiFi from parking lot D outside of the Ray and Betty Stamm Health Science wing. Fifteen designated parking spots are available with access to campus WiFi. Please observe a two-hour time limit during regular campus hours.

Need WiFi access off-campus? Find a map of hotspots around the state here: Illinois Drive-up WiFi Hotspots

H.O.P.E. Program

April 1, 2020

In order to provide support so that students can be successful during alternative delivery, for Spring 2020 ONLY, the Helping Overcome Personal Emergencies Program will also accept applications for assistance to provide students Internet or hotspots. For students requesting assistance with Internet or hotspot service, the GPA and course load requirements will be waived.

For more information and to fill out an application, go to the H.O.P.E. Program webpage. The H.O.P.E. committee will reach out to you approximately 24 hours after your application is submitted. Contact for questions.

Disability Services

May 1, 2020

If you are a new student, wanting to register with Disability Services, please contact Barb Statdfield, Coordinator of Disability Services, to set up your initial (virtual) meeting as soon as possible.

During the alternative learning period, disability services are available. If you are experiencing difficulties with the alternative learning format or are having trouble with your classes because of sickness, contact disability services at 815-599-3605 or

Counseling Center

May 1, 2020

At this time, counseling services are being offered by appointment only with video conferencing. If you would like to schedule a counseling appointment via video conferencing, please send an e-mail to to schedule an appointment.

For urgent behavioral health concerns, please contact or If necessary the online incident report is available.

Records & Registration

March 23, 2020

Most enrollment-related services, including online registration, are available through ROAR and the enrollment and records webpage.

If you have questions or need assistance with online services, records, or registration contact

Financial Aid

May 1, 2020

Financial Aid office staff are working remotely at this time. The Financial Aid e-mail is being monitored daily, however response times may be delayed. If you need to speak with Financial Aid staff, please e-mail your contact information along with your question and they will contact you as soon as possible.

Online Bill Pay: If you need to make a payment, log in to and go to Online Bill Pay. Contact or call 815-599-3482 with questions.

Complete your FAFSA for the 2020-2021 academic year here.

If you have financial aid questions, contact or call 815-599-3519.

Advising & Project Succeed

March 23, 2020

The advisors will continue to advise and support students through video conferencing, email, and phone. To contact an advisor, please send an email or call them directly Monday-Friday between 8 a.m. and 5 p.m.

Thedford Jackson: or 815-599-3487

Vicki Schulz: or 815-599-3664

Beth Groshans (assisting with students previously assigned to Heather Moore) or 815-599-3463

Wes Bertram, Project Succeed: or 815-599-3532

Amanda Venhuizen, Project Succeed: or 815-599-3437

Anthony Sago, Project Succeed: or 815-599-3588

Career Services

April 16 , 2020

Anthony Musso will be available for virtual meetings and phone calls to work with you on career planning, resume development, and preparing for job searches.

Career Services student resources are available on Moodle. Contact Anthony Musso to access the following topics:

  • Career Assessments
  • Resume Development
  • Cover Letter Development
  • Interviewing
  • Soft Skills
  • LinkedIn Page Creation

To set up an appointment, email or call 815-599-3597.

Testing Center

May 1, 2020

Beginning with the fall 2020 semester, students may use a qualifying high school grade point average for placement. A cumulative, unweighted 3.0 grade point average or above (on a 4.0 scale), combined with four years of math and English, will provide college-level placement in both English and mathematics at Highland.

May 11 – May 15 Placement Test Schedule:
Mondays: 9 a.m. and 1 p.m.
Tuesdays: 9 a.m. and 1 p.m.
Wednesdays: 5 p.m.
Thursdays: 9 a.m. and 1 p.m.
Fridays: 9 a.m. and 1 p.m.

May 18 – June 4 Placement Test Schedule:
Mondays: 9 a.m. and 1 p.m.
Tuesdays: 9 a.m. and 1 p.m.
Wednesdays: 1 p.m. and 5 p.m.
Thursdays: 9 a.m. and 1 p.m.

For more information, please contact Wendy Fitzgibbon at 815-599-3678 or


March 23, 2020

The deadline to submit 2020-2021 scholarship applications has been extended to June 1. Use the scholarship search engine to find applications.

Contact or call 815-599-3413 with questions.

Campus Childcare

April 9, 2020

Childcare services provided by the YMCA are closed with the intention to re-open after the “Stay-at-Home” order is lifted.

Starting April 6, the Y is offering childcare and school-age care (6-weeks to 12-years) for essential workers in health care, food service, or another business deemed essential. They have adjusted the rates to support essential positions. We also have full-time and part-time rates for early childhood. For more information or to enroll email

YMCA of Northwest Illinois

May 1, 2020

The Family YMCA of Northwest Illinois facility is closed at this time with the intention to re-open when the Illinois Stay at Home order expires (subject to reassessment). For updates, please visit

The Early Learning Center and School Aged childcare services provided by the YMCA of Northwest Illinois are open for children whose legal guardian(s) are determined to be an essential worker at this time. For further information regarding childcare services through the YMCA of Northwest Illinois, please call 815-235-2467.

Highland Campus

2998 W. Pearl City Rd. Freeport, IL 61032


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