Please see below for upcoming ONE Highland LEADS courses.
Course: Open Up: Diversity and Harassment Scenario-Based Training (New)
Overview: This course will use scenarios and discussion to focus on how to handle difficult situations related to diversity and harassment.
Facilitators: Karen Brown, Director of Human Resources and Christie Lewis, HRIS Administrator/HR Generalist
Date: Friday, 16, 2024
Time: 9:30 – 10:30 am
Location: H-210
Registration Link: https://www.surveymonkey.com/r/VD6ZJVS
Registration Deadline: February 13, 2024
Note that this workshop is a core course. Participation is required if you want to receive a ONE Highland LEADS certification.
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Course: Open Up: Communication Basics/Customer Service (Rescheduled from November)
Overview: As a participant in this course, you will learn about interpersonal and organizational communication, Highland’s brand history through today and the application of brand and department standards, internal and external customer expectations, and service standards in general and their application to students and academics.
Facilitators: Jeniece Smith, Director of Marketing and Community Relations and Evan Talbert, Business Instructor
Date: Friday, February 23, 2024
Time: 9:00 – 11:00 am
Location: H-210
Registration Link: https://www.surveymonkey.com/r/FPTL62Q
Registration Deadline: February 16, 2024
Note that this workshop is a core course. Participation is required if you want to receive a ONE Highland LEADS certification.
Please make sure to speak with your supervisor to be certain coverage is available for your department.
Please save the dates for these additional courses. All will be located in H-210:
Open Up: Leveraging Diversity/Building Belonging, March 8 from 9 – 11 a.m.
Own It/Rise Up: Technical Credibility, April 3 from 8 – 11 a.m.
Rise Up, Open Up, Own It, Be Bold and One HCC: Leading Teams, April 30
from 1 – 4:30 p.m.