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Online Student Services

Students online at Highland Community College

Can’t log into or have questions about Highland services?

  • Can’t log into ROAR?  Contact Admissions at 815-599-3414 or email at
  • For other services, reset your own password by answering your security questions. If you don’t remember your security answers, fill out the password reset form.
  • Review this short video about passwords and password resets.
  • Students – connect with the Library (815-599-3411, M-240) or the Highland ServiceDesk (815-599-3628, for help.
  • Faculty or staff, connect with the Highland ServiceDesk at 815-599-3628 or

Orientation for Online/Hybrid Students

Self-enroll in this Moodle course to see how ready you are for online/hybrid learning. Note this is only available to Highland students who have registered for a class.

Accessing your file storage drive with Filr

Every student is given a place to store their digital files while they are a student at Highland. Backups of these files are taken nightly to keep your data safe.

Filr is the service that gives you access to your files off campus. Below is a quick video of that service.

Online Course Complaints

For information regarding online course complaints, please go to