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COVID-19 Alert

Highland Community College is closely monitoring the COVID-19 (2019 Novel Coronavirus) illness in our district and state. The Highland emergency management team has established a COVID-19 Task Force... continue reading

Online Student Services

Students online at Highland Community College

Student Run Help Desk is Back!

Monday, Tuesday, Wednesday, and Friday, 9 am to noon, in T139, FREE

Can’t log into Highland web page, Moodle, or GroupWise?

  • If you have answered security questions, go to https://sspr.highland.edu/sspr/public to reset your password off-campus anytime
  • Don’t remember your questions? Fill out the form below
  • Can’t log into ROAR?  Contact Admissions at 815.599.3414
  • Faculty or staff, contact ITS Hot Line at 815.599.3628
  • Call 815.599.3411 (T-146) or 815.599.3456 (library)
  • On campus stop into T-139 or the library

Password Reset Request

Information necessary to reset Highland network passwords. Password resets are typically completed during business hours.
  • Date Format: MM slash DD slash YYYY
  • :
    Resetting questions allows you to "redo" the security response questions. This may be used if you have forgotten the answers to the questions you selected earlier or just want to select new questions.
  • This field is for validation purposes and should be left unchanged.

Short Video on Information on Passwords and Password Resets

Orientation for Online/Hybrid Students

Self-enroll in this Moodle course to see how ready you are for online/hybrid learning, available only to Highland students who have registered for a class.

Short demonstration of Filr, way to access file on H drive

Questions?

Students may call 815.599.3411 or email the login help desk at loginhelp@highland.edu or instructionaltech@highland.edu

Online Course Complaints

For information regarding online course complaints, please go to https://highland.edu/student-information/complaint-process/

Highland Campus

2998 W. Pearl City Rd. Freeport, IL 61032

815.235.6121

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