We are excited to announce two upcoming courses that will be offered as part of Highland’s Leadership Development Program, ONE Highland LEADS. Below is the course information, links to register and deadline information.
Course: Open Up: Communication Basics/Customer Service
Overview: As a participant in this course, you will learn about interpersonal/organizational communication, Highland’s brand history through today and the application of brand and department standards, internal and external customer expectations, and service standards in general and their application to students and academics.
Facilitators: Jeniece Smith, Director of Marketing and Community Relations and Evan Talbert, Business Instructor
Date: Tuesday, November 14, 2023
Time: 10:00 am – 12:00 pm
Location: H-210
Registration Link: https://www.surveymonkey.com/r/CommBasics111423
Registration Deadline: November 6, 2023
Note that this workshop is a core course. Participation is required if you want to receive a ONE Highland LEADS certification.
Course: Be Bold/Open Up: Continuous Learning*
Overview: As a participant in this course, you will learn about your DiSC style and communication/behavior patterns, developing an individual career plan/map, building a network and brand, opportunities to build competencies, careers in higher education and self-care tools.
Facilitators: Karen Brown, Director of Human Resources; Christie Lewis, HRIS Administrator/HR Generalist; and Anthony Musso, Coordinator, Career Services
Dates/Times: Thursday , December 7, 2023 from 8:30 – 11:30 am or Tuesday, December 12, 2023 from 9:00 am – 12:00 pm
Location: H-210
Registration Link: https://www.surveymonkey.com/r/ContLearning1223
Registration Deadline: November 22, 2023
*Participants will complete the DiSC assessment prior to the course. Access to this information will be provided closer to the course date.
Note that this workshop is a foundational course. Participation is required if you want to receive a ONE Highland LEADS certification.
Please make sure to speak with your supervisor to be certain coverage is available for your department.