- This form will not reset your ROAR password. Please contact Admissions at email@example.com or 815-599-3414 for assistance.
- This form will reset the password used for the Highland Portal, Moodle, Zoom, Email, Filr, Panopto, and campus computers.
- Password resets are typically completed during business hours when the college is open.
- Your temporary password will be sent to the email address you enter below. Watch for an email from firstname.lastname@example.org
Students can call the Library at 815-599-3456 or send an email to the ServiceDesk if they have any questions.
Faculty and Staff should contact the HCC ServiceDesk at 815-599-3628 or by sending an email to email@example.com
Password Reset Request
Information necessary to reset Highland network passwords. Password resets are typically completed during business hours.
Short Video on Information on Passwords and Password Resets
Live, in person help is available in the M-240 computer lab or in Information Technology (ITS) M-100 during college hours, normally 8 a.m. until 5:00 p.m. Monday-Friday. The campus is closed on weekends, holidays, and during the summer semester on Fridays.