- This form will not reset your ROAR password. Please contact Admissions at email@example.com or 815-599-3414 for assistance.
- This form will reset the password used for the Highland Portal, Moodle, Zoom, Email, Filr, Panopto, and campus computers.
- Password resets are typically completed during business hours when the college is open.
- Your temporary password will be sent to the email address you enter below. Watch for an email from firstname.lastname@example.org.
Students can call the Library at 815-599-3456 or send an email to the ServiceDesk if they have any questions.
Faculty and Staff should contact the HCC ServiceDesk at 815-599-3628 or by sending an email to email@example.com.
Password Reset Request
Information necessary to reset Highland network passwords. Password resets are typically completed during business hours.
Live, in person help is available in the M-240 computer lab or in Information Technology (ITS) M-100 during college hours, normally 8 a.m. until 5:00 p.m. Monday-Friday. The campus is closed on weekends, holidays, and during the summer semester on Fridays.