Can’t log into or have questions about Highland services?
- Can’t log into ROAR? Contact Admissions at 815-599-3414 or email at registration@highland.edu
- For other services, reset your own password by answering your security questions. If you don’t remember your security answers, fill out the password reset form.
- Review this short video about passwords and password resets.
- Students – connect with the Library (815-599-3539, M-240) or the Highland ServiceDesk (815-599-3628, its@highland.edu) for help.
- Faculty or staff, connect with the Highland ServiceDesk at 815-599-3628 or its@highland.edu
Orientation for Online/Hybrid Students
Checkout the Moodle course below to see how ready you are for online/hybrid learning. This orientation Moodle course can also be accessed on the right hand navigation menu from your Moodle dashboard. Note this is only available to Highland students who have registered for a class.
Accessing your file storage drive with Filr
Every student is given a place to store their digital files while they are a student at Highland. Backups of these files are taken nightly to keep your data safe.
Filr is the service that gives you access to your files off campus. Below is a quick video of that service.
Online Course Complaints
For information regarding online course complaints, please go to https://highland.edu/student-information/complaint-process/
Usage Policy
The Information Technology Services Department seeks to provide the highest-quality services to the campus community. To understand the responsibilities as a student user, please read the Information Technology Acceptable Use Guidelines at ITS Acceptable Use – 2020.